Jayden Bennet
Google review
The support workers are caring and compassionate and focus on individual needs to assist in living more independently and with dignity.
About us
Local support, built on trust
MNC Support Care & Maintenance has been supporting people on the Mid North Coast since February 2021. We are a small, hands-on team who believe good support starts with knowing the person, not the paperwork.
2021Supporting the community since February
100km+Of coastline covered, Port Macquarie to Kempsey
5★Consistently rated by the families we support
Our story
Started locally, grown by word of mouth
We started in February 2021 with a simple idea: people living with disability and older Australians on the Mid North Coast deserve support that fits their life, delivered by people who actually live here.
Since then we have grown almost entirely through referrals from families, support coordinators and allied health teams. That matters to us. It means the way we work is being passed on by the people who have experienced it.
We keep our team small on purpose. It means participants see familiar faces, routines stay consistent, and there is always someone who knows the details of your plan and preferences.
The values behind every shift
These are not posters on a wall. They shape how we roster, how we train, and how we show up.
Dignity first
Support is offered, never imposed. You lead, we assist, and we respect the way you like things done in your own home.
Consistency
Familiar workers, reliable times. Trust is built through people turning up when they said they would, week after week.
Safety and skill
Our staff are experienced in daily living tasks, mobility, continence, cognition and dementia care, with training kept current.
Clear communication
Plain language, no jargon, and answers when you need them. Families always know what is happening and why.
Building independence
The goal is always more capability, not more reliance. We work on the skills that open up daily life.
Genuinely local
We live and work on the Mid North Coast. We know the beaches, the clubs, the clinics and the quiet spots.
How support gets shaped around you
Every participant is different, so we start by listening and keep adjusting as life changes.
We listen
A no-pressure chat about your situation, your goals and what has or has not worked before.
We plan together
We map out the supports, the hours and the routine, and check it against your funding.
We match staff
You are introduced to the workers who will support you, chosen for personality as well as skill.
We review
We check in regularly and adjust as goals shift, health changes or new opportunities come up.
Who we support
NDIS participants and older Australians
We support people living with a wide range of disability, including intellectual disability, psychosocial disability, physical disability and age-related conditions such as dementia.
- NDIS participants on plan-managed, self-managed or agency-managed plans.
- Aged care clients looking for in-home assistance and community access.
- Families and carers who need reliable respite and a second set of hands.
Not sure whether we are the right fit? A phone call costs nothing and we will tell you honestly if someone else suits your needs better.
Talk to us
Kind words from the families we support
Don't just take our word for it, hear directly from our clients.
Rachel Bruen
Google review
Great service! Would highly recommend, lovely workers with beautiful personalities.
We have availability for new participants
If you are looking for support on the Mid North Coast, we would love to hear from you.